Caizen People privacy policy
Caizen Homes ยท Last updated 31 October 2026
Caizen People is the staff app and website Caizen Homes uses for hiring, onboarding, hours, pay and staff records. It is only for people who work for, or are applying to work for, Caizen Homes. Accounts are created by Caizen Homes; there is no public sign-up.
This policy explains what the app collects, why, who can see it, and how to ask about it. We follow British Columbia's Personal Information Protection Act (PIPA) and Canada's privacy laws.
What we collect
- Your details: name, email, phone, home address, date of birth, emergency contacts and job details.
- Pay and tax details: Social Insurance Number, bank details for pay, and your TD1 tax forms. These are needed to pay you and to meet Canada Revenue Agency rules.
- Hours: when you clock in and out, the site you were at, and hours you or your manager enter or approve.
- Location: your phone's location only at the moment you clock in or out, so the punch can be matched to the job site. We do not record where you are between punches.
- Site reminders (phone app, only if you turn them on): your phone notices when you arrive at or leave one of your work sites and shows a reminder to clock in or out. This uses your phone's built-in site alerts, which need location set to "Always". Your location is not sent to us for this; only a clock-in or clock-out records where you were. You can turn reminders off on the Clock tab or in your phone's Settings at any time.
- Photos and files: receipts or documents you choose to take with the camera or pick from your photos. The app only sees the pictures you choose.
- Documents and signatures: offer letters, contracts, policies and forms you sign.
- Sign-in records: when you sign in and changes made to records, kept so mistakes and misuse can be traced.
We do not use advertising, we do not sell personal information, and we do not use it to track you across other apps or websites.
Why we use it
- To hire and onboard you.
- To record your hours and pay you correctly and on time.
- To meet legal duties: payroll, tax, Records of Employment, employment standards and WorkSafeBC.
- To keep the system secure.
Who can see it
Inside Caizen Homes, people see only what their role needs. For example, a site manager sees hours for their crew, but pay and tax details are limited to the owner and the person who runs payroll.
We use these service providers to run the system. They handle information only on our behalf:
- Supabase: stores the data and runs the system.
- Netlify: hosts the website.
- Zoho (Zoho Sign and Zoho Recruit): signing documents and job applications.
- Resend: sends the system's emails.
- ADP: payroll processing and Records of Employment.
- Apple and Google Firebase: delivering app notifications, if you turn them on.
Some of these providers may store information outside Canada. We may also share information where the law requires it, for example with the Canada Revenue Agency or Service Canada.
How long we keep it
We keep employment and payroll records for as long as the law requires: at least four years after you leave under BC employment standards, and six years for Canada Revenue Agency records. Applications from people we do not hire are deleted when no longer needed.
Your choices
- You can turn off site reminders, location, camera or photo access at any time in your phone's Settings. You can still enter hours by hand; your manager may need to approve them.
- You can ask to see the information we hold about you, and to correct anything that is wrong.
- You can ask questions or make a complaint at the address below. If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
Contact
Caizen Homes, privacy questions: HR@caizenhomes.com
Changes
If we change this policy, we will update the date at the top and tell staff about any important change.